Orders placed in Bellingham, Washington will be
personally delivered to your door by us!
- We ship out orders as fast as we possibly can, and from the time you place your order to the time you receive a tracking number, we're hard at work getting your order together!
- Most orders will be processed and shipped out in 1-3 business days. Some parts and bikes must be special-ordered into the shop, or in some cases, drop-shipped to you straight to from the manufacturer.
- We do not ship weekends or holidays. You will automatically receive the tracking number for your order via e-mail as soon as we create your shipping label.
- The Lost Co ships with USPS or FedEx in most situations. If you would like to make special shipping instructions, give us a call before placing your order to arrange that.
- We are able to ship most brands globally, but we must charge shipping for international orders.
- We reserve the right to modify shipping expenses in special circumstances. We reserve the right to deny and refund an order if you are outside of our general shipping area for free shipping.
- INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY AND ALL IMPORT DUTY FEES. We do use the proper tariff codes to make most components duty-free, but we can not guarantee any final duties and fees you are charged from your country's import process. There is nothing we can do about those, and they are completely up to your government's import laws. We will not change invoice pricing or send parts as a "gift" so that you do not experience import fees. This is against the law and something that we will absolutely not do, no matter the situation.